Shipping & Returns
We are located at 1307 2nd Street Suite B in Marble Falls, Texas. All orders are sent from this address.
Shipping: We offer Free Shipping via USPS Priority Mail on all orders over $100.00 for shipment to all 50 states in the US. You may choose to upgrade your shipping method for the additional fee provided by the carrier based on your address. Orders placed before 2:30pm Central Standard Time will be shipped the same business day, with the exception of out of stock items, or if a conflict with your shipping or payment method is unresolved at the end of the business day. Orders placed AFTER 2:30 pm Central Standard Time will be shipped the following business day. Please note that UPS does not deliver on Saturdays, nor does UPS deliver to PO Boxes.
International Customers: Due to increased regulations on international shipments of various products, we are no longer shipping orders outside of the United States.
Returns/ Exchanges: All product lines are returnable if unopened and unused within the first 30 days from the date of purchase. Please be advised that prior authorization is required on all returns. Any returns sent to us without return authorization cannot be accepted. Return acceptance is at the sole discretion of BeautyRiche.com.
If returning an item(s), you must include all parts, pieces and printed materials in order to be eligible for a refund. Also, to ensure that your returns are received by BeautyRiche.com, please make sure to add insurance to your parcels through your preferred mail delivery service.
Shipping fees are only eligible for refund when the original items were either shipped incorrectly by BeautyRiche.com. All other shipping fees are nonrefundable.
Due to individual manufacturer guidelines, we are unable to accept returns on specific products. Clearance/Sale items are not returnable. Please call for the return policy for Jane Iredale and Obagi products.
For authorization to obtain a refund, call toll free 1-877-898-5299. Please allow up to two weeks for the return to be processed, at which time a credit or exchange will be made. If you wish to inquire about your return please call Customer Service at 1-877-898-5299 or email us at sales@beautycheap.com. Be sure to reference your order number and include a daytime phone number where you can be reached should we have any questions about your return.
Ship returned items to:
BeautyRiche.com
1307 2nd St. Suite B
Marble Falls, TX 78654
If you have questions, please contact customer service at sales@beautycheap.com.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the BeautyRiche.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access and edit all your personally identifiable information that we collect online and maintain by accessing the My Account portion of our website. We use this procedure to better safeguard your information.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 877-898-5299 or send us an email at sales@beautycheap.com.